Frequently Asked Questions
Everything you need to know about shopping with Touche Prive International.
Which countries do you ship to?
Touche Prive International offers worldwide shipping. Delivery times vary by region, typically ranging from 3 to 7 business days for international orders via our premium courier partners.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all original tags attached to be eligible for a refund.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as secure digital payment options like PayPal and Apple Pay.
How do I find the right size?
Each product page features a detailed size guide. We recommend checking your measurements against our chart, as our contemporary cuts may vary between collections.
Are there any customs duties or taxes?
For international orders, customs duties and taxes may be applied by your local authorities. These charges are the responsibility of the customer and are not included in the checkout total.